Displaying the mouse pointer while remote controlling a LogMeIn Mac host that runs VMware
In some cases, the mouse pointer is not visible on a remote controlled Mac running VMware.
Symptom
The following issue occurred when you remote controlled a Mac host where VMware was running and the virtual machine was the active window:
- The cursor disappeared when you started typing
- With a subsequent mouse click, text was highlighted, and the cursor was displayed again
Cause
On VMware Fusion, the gamer mouse is enabled, which prevents standard behavior of the mouse pointer during remote control.
Resolution
Disable gamer mouse behavior in VMware Fusion. Here's how:
- Physically log in to the host and go to .
- On the General page, look for the Gaming option and select Never optimize mouse for games.
If you still have problems with your mouse behavior, contact our support.