Follow these steps if you can't see the remote printer on the host computer.

1. On the Remote Access Toolbar select Customize Toolbar > Connection Options > Connect Printer.

   A printer icon is displayed on the black Remote Access Toolbar:

   
   

   Note: If you see an hourglass next to the printer, the printer is attempting to connect, and you MUST wait for the printer to finalize connecting.
2. Once the printer is connected to the host machine, navigate to the LogMeIn Control Panel.
3. Launch the LogMeIn Control Panel and navigate to Options > Preferences > Advanced Tab.
4. Select the destination printer and then select Manage.
5. Select Print Test Page. If the test page printed out, skip to Step 14.
6. If the test page failed, locally check the printer spoolers to see if anything is stuck in a queue.
7. Press Windows Key + R.
8. Type services.msc.
9. Navigate to the Print Spooler service and stop it.
10. Press Windows Key + R again.
11. Type spool, and open the PRINTERS folder.
12. Delete all the files in this location.
13. Navigate back to the Print Spooler Service and start it.
14. Select Print Test Page.
    Note: Should your printing fail, contact your local IT Admin or seek local assistance with the printer setup.
15. Reconnect your remote session.