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  • Explore Features
  • Configure how the host works on a PC or Mac
  • Customize remote control sessions
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Set remote control permission defaults in LogMeIn Pro (host-side user's consent)

You can control when and how remote users will be able to start a remote session. For example, you can require the host-side user to give permission to any person attempting to log in remotely.

  1. Access the host preferences:
    • From the remote host computer, open the LogMeIn Control Panel and follow this path: Options > Preferences > GeneralTo open the LogMeIn Control Panel, open your computer's toolbar at the bottom of your screen and select the LogMeIn icon. Then select LogMeIn Control Panel
    • From a client device (such as the logmein.com website, or the desktop client app), connect to the remote host's Main Menu and follow this path: Preferences > General
  2. Under Host-side user's consent, set the following options (as required).
    Option Description
    Request consent from host-side user Select Request consent from host-side user to force the host user to permit or deny access whenever a client user attempts to open a remote control session. Clear this option to allow a client user to initiate a remote control session without asking for permission from the host user.
    Request message This text will be presented to the host user in the remote control permission dialog box. The string %USER% will be the Computer Name of the host as set at the operating system level, plus the client user's operating system account ID. The account LogMeInRemoteUser will be used on computers that have an empty administrator password.
    Time to wait for user's consent Enter the amount of time within which the host user must respond to the request for permission to initiate remote control. If this time expires, the setting in the If user does not respond field will be applied. Minimum 3 seconds, maximum 30 seconds.
    If user does not respond Choose Start Remote Control if you want the remote control session to be started even if the host user does not respond within the time set in the Time to wait for user's consent field. Choose Reject request if you want the remote control session to be refused if the host user does not respond.
    Never wait for user consent in these cases Select Remote user has Full Control access rights to the host computer to allow the client user to always be able to start remote control when he has Full Control rights over the host. Select Host side user is not present to allow the client user to always be able to start remote control, even when no user is logged on to the host, the host is locked, or the host screen saver is active.
  3. Select OK or Apply.

    Result: Your settings are applied immediately to the host.

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