Choose the user whose mouse and keyboard actions should be processed first when both the remote and local users use the computer during a remote control session. Follow these steps to resolve the error Your input is being blocked; that is, when your mouse does not seem to work.

1. Access the host preferences:
   • From the remote host computer, open the LogMeIn Control Panel and follow this path: Options > Preferences > GeneralTo open the LogMeIn Control Panel, open your computer's toolbar at the bottom of your screen and select the LogMeIn icon. Then select LogMeIn Control Panel
     
   • From a client device (such as the logmein.com website, or the desktop client app), connect to the remote host's Main Menu and follow this path: Preferences > General
2. Under Interaction > Keyboard and mouse priority, choose the user whose data entry actions should be processed first when both users enter data simultaneously during a remote control session:

   Option	Description
   Host side user	Choose this option if you want the actions of the person at the computer being controlled (the host) to be processed before the actions of the person performing remote control.
   Remote user	Choose this option if you want the actions of the person running the remote control session (the client-side user) to be processed before the actions of the person sitting at the computer being controlled. Tip: If you receive the error message Your input is being blocked while controlling a host computer, make sure Remote user is selected.

3. Select OK or Apply.

   Result: Your settings are applied immediately to the host.