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Change your account email (LogMeIn ID)

Change the email address you use when you log in to the client.

No host connection is required to manage your account details. The Internet and a browser is all you need.

  1. Go to LogMeIn.com.
  2. Log in to your account using your LogMeIn ID (email address).
    You are redirected to the GoTo sign in page.
  3. Make sure your email address is correct and select Next.
  4. Type your password and select Sign In.

    Result: The Computers page is displayed.

  5. At the top of the page, select Settings > Account Settings.

    Result: The Account Settings page is displayed.

  6. Under Login, select View Profile.

    Result: The My account page is displayed.

  7. On the left, select Personal Info
  8. On the Sign In & security page, select Edit next to Email Address. Type a new email address in the Primary email field and then Save it.

    Result: An email containing a confirmation link is sent to the new address.

  9. Select the confirmation link that was sent to your new email address.
  10. Log in with your new email address and password.

    Result: Once logged in, your new email address (LogMeIn ID) will be committed to the system.

I can no longer access my email address. How can I reset my password?

Since you can only change your account email after you sign in at LogMeIn.com, there's only one thing you can do: select Contact Support on the right in this article.

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