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Troubleshoot wallpaper-related issues on the host computer in LogMeIn Pro

You can manually allow the wallpaper to be displayed on the host.

  1. Log in to your account at LogMeIn.com.
  2. Select a host and connect to its Dashboard.
  3. Once at the main screen, select the Preferences > General menu.
    Can't see this option? Make sure you have the Allow full Remote Control permission enabled.
  4. Clear the box next to Disable wallpaper and user interface effects on host computer then scroll to the bottom of the page, and select Apply.

    Can't edit that field? A host preference package is most likely applied to the host. You have the following options to change the wallpaper setting:

    • LogMeIn Central users can unassign the host from the relevant host preference package
    • LogMeIn Central users can change the host preference package.
    • Physically go to the host and change the wallpaper setting in the LogMeIn Control Panel. See Troubleshoot wallpaper-related issues on the host computer in LogMeIn Pro
What to do next:

The next time you connect to the host computer remotely, you will see the wallpaper.

Note: This may slow down your connection to your host computer.
Related Articles:
  • Troubleshoot keyboard issues during remote control in LogMeIn Pro
  • Disable or uninstall the display accelerator in LogMeIn Pro
  • Troubleshoot the 'Your input is being blocked' message inLogMeIn Pro
  • Prevent remote control sessions from disconnecting in LogMeIn Pro
  • Remote control FAQs in LogMeIn Pro
  • Remove the Mac Remote Control plugin

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