Security on mobile devices in LogMeIn Central
Learn about how to protect your data during remote control on mobile devices.
Protect information during remote controlling a LogMeIn on mobile
You can blank the host display and/or lock the host keyboard to protect your information during remote control.
You can only change this setting during an active remote session.
- During remote control, tap the Gear (Settings) icon at the bottom of your screen.
Result: The Settings page is displayed.
- Change Blank Screen to On.
Tip: Having trouble turning this feature on? Probably the host computer is waiting for you to install the driver that allows this feature to work. Switch to the host computer and install the required driver.
Result: The host computer's monitor will be blank during the remote session. Anyone sitting at the remote location will see a blank screen. Your actions remain unobserved.
If you do not want to be notified each time you use Screen Blanking or Lock Keyboard, change the Screen Blanking and Keyboard Lock options to Off in the Notifications section.
Manage saved LogMeIn host login details on a mobile device
Protect your login information by clearing saved credentials (user names and passwords) from your device on the Settings page in the app.
You are running the host software on your work computer. When you normally log in to your work computer, you must authenticate to Windows using your Windows user name and password. To save time when you connect via the app, you select the Remember login option.
The Problem. Your network administrator forces you to change your Windows password every 30 days. The password remembered by the app will no longer be valid once you have changed the password you use to access your work computer.
The Solution. Go to the Settings page in the app and delete all logins (clear user name and password) to clear your old Windows credentials from the app. The next time you access your work computer from your phone or tablet, you will need to manually enter your user name and password.
Protect connection for remote control and File Manager on a mobile device in LogMeIn Central
You can prevent your Remote Control and File Manager sessions from closing by setting a session timeout.