Enable the Remote Support module in LogMeIn Central

As a Master Account Holder, you have to assign a permission for your invited users who want to provide remote support.

Remember: An available LogMeIn Resolve Remote Support license is required to use this feature.

Enable remote support for your users

In LogMeIn Central, go to the Users > Manage page.
Select the user who wants to provide remote support for end users.
Under Add-Ons, select Remote support.

Important: You only see this option if the selected user has accepted the user invite and their account has been activated.
Save your changes.

Can I assign the Remote support permission to multiple users in one go?: No.
Can I assign this permission to user groups?: No.
Can I assign this permission to any user?: Yes, you can assign this permission to any active user from the User Permissions page. If you want to assign a license to yourself, you can do so from the Support > Remote Support page in LogMeIn Central by selecting the Grant access for myself option.
What if I run out of Remote support add ons?: You can always purchase more LogMeIn Resolve Remote Support licenses.
How many support sessions can a user run simultaneously?: As many as one can pay attention to simultaneously.