Disconnect existing remote control sessions from the same user with LogMeIn Central Host Preferences
Set the host to allow a new remote control connection from the Windows user who is already in session. The second remote control connection by the same Windows user will disconnect the existing session. You cannot close the running session of another user.
Before you begin:
Host Preference Packages can only be applied to Windows hosts.
Who can use this feature? The Host Preference Packages feature is available to any Account Holder of a LogMeIn Central Base account. For those Account Holders who have not switched over to a Base plan yet, a LogMeIn Central Premier or Plus subscription is required. Users of such accounts also need the Configuration Management permission.
Host Preference Packages allow you to define and deploy preferences and security settings to Windows hosts in your LogMeIn Central account.
- Create a Host Preference Package, as follows:
- In LogMeIn Central, go to the page.
- Select Add Package.
Result: The New Host Preference Package page is displayed.
- Name your new Host Preference Package.
- Select Save.
- Under Category, select Advanced.
- Under Remote control select Disconnect existing remote control session from the same user.
- Continue to add settings to the Host Preference Package. When ready, select Finish and Save.
- Assign the Host Preference Package to computers or groups, as follows:
- In LogMeIn Central, go to the page.
- Select Edit or Click here to assign next to the Host Preference Package you want to assign.
- Choose computers and groups using the left and right arrows.
- Select Save.
Frequently Asked Questions
- How can I cancel a remote connection from the host?
- When you are sitting at the host, you can simply restart your computer to end a remote connection or temporarily turn off your network connection. The former option is particularly useful when the user who is connected to your host enabled screen blanking.