LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Maintain your IT infrastructure with powerful RMM software. Discover LogMeIn Central.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Explore Features
  • Host preference packages
  • Network
product logo
Back button image Back
Back button image
product logo

Deploy preferences for network and connection settings with LogMeIn Central Host Preferences

Modify how the host interacts with your local network and manages its connection.

Before you begin:

Host Preference Packages can only be applied to Windows hosts.

Who can use this feature? The Host Preference Packages feature is available to any Account Holder of a LogMeIn Central Base account. For those Account Holders who have not switched over to a Base plan yet, a LogMeIn Central Premier or Plus subscription is required. Users of such accounts also need the Configuration Management permission.

Host Preference Packages allow you to define and deploy preferences and security settings to Windows hosts in your LogMeIn Central account.
  1. Create a Host Preference Package, as follows:
    1. In LogMeIn Central, go to the Configuration > Host Preferences page.
    2. Select Add Package.

      Result: The New Host Preference Package page is displayed.

    3. Name your new Host Preference Package.
    4. Select Save.
  2. Under Category, select Network.
  3. Under General Settings you have the following options:
    Option Description
    Maximum number of servicing threads Specify the maximum number of threads the host can spawn to service client connections. This feature is useful if you have multiple users making simultaneous Dashboard, Main Menu, or File Manager connections to an important server. Remember: Only one Remote Control or Remote View session is allowed at a time. Restart the host service on the host to implement the change. The default value (50) should be enough to handle up to 10 concurrent sessions to a single host. Additional incoming sockets will be rejected and a log entry will report Socket refused, no more than 50 connections allowed.
    Idle time allowed Set the amount of time that can pass without activity in the host before a remote control session is disconnected.
    File Transfer Compression Choose the compression level to apply to data transferred from the host during remote control, including files transferred using the File Manager feature.
    Detect and download updates automatically Select this option if you want the host to check for the latest version of the host software. The host user will be prompted to update if a new version is found.
    Install downloaded updates when LogMeIn is idle

    Select this option to ensure that host updates are only installed when the host is not in use. This protects users from losing active sessions. The host must restart itself (but not the host computer) after applying a software update. If this is done while the host is busy (for example, during an active remote control session or while a file transfer is in progress) then the connection will be dropped during the restart.

    Enable 'Wake On LAN' from sleep and power off Allow the host to be powered on when all host Wake On LAN prerequisites are met. See Wake a LogMeIn host computer using Wake On LAN
  4. Continue to add settings to the Host Preference Package. When ready, select Finish and Save.
  5. Assign the Host Preference Package to computers or groups, as follows:
    1. In LogMeIn Central, go to the Configuration > Host Preferences page.
    2. Select Edit or Click here to assign next to the Host Preference Package you want to assign.
    3. Choose computers and groups using the left and right arrows.
    4. Select Save.
Related Articles:
  • Wake a LogMeIn host computer using Wake On LAN

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC