LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Maintain your IT infrastructure with powerful RMM software. Discover LogMeIn Central.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • LogMeIn Returns as GoTo's IT Portfolio Brand

    LogMeIn is back as the name behind our IT products.

    Read the full announcement.
    Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Get Started
  • Setup and implementation
product logo
Back button image Back
Back button image
product logo

About deployment methods

Four methods are available for distributing installation packages.

You must apply a deployment method to each installation package. See Deploy the LogMeIn host software.

Deployment Method Description
Installation Link When the recipient selects the link, the host software is installed to the computer the recipient is using.

Select Send Email with Link to send an email using your default email client.

Alternatively, copy the link and paste it to your preferred chat tool.

Ask the recipient to select the link and follow all on-screen installation instructions.
Remember: The host software will be installed on the computer where the recipient opens the link and runs the installer.
Installer File (.msi) Download the LogMeIn.msi installer that must be run on the host computer manually.
Select Download Installer File to download the installer package. Users must run this pre-configured installer to install the host on their computers.
Note: Optionally, you can set up a Microsoft Windows Group Policy to automatically install hosts.
Installer Executable (.exe) Download a self-extracting installer package.

Select Download Installer Executable to download the installer package. Users must run this pre-configured installer to install the host on their computers.

Command or Batch File Download a batch file or create a command that you can run from command prompt. You must download the LogMeIn.msi installer to use the batch file or command from https://secure.logmein.com/logmein.msi.

Select Download as Batch file... to download a batch file.

Select Silent installation to install the host without user interaction.

Tip: Looking for command line parameters? See the following articles:
  • Install the Hamachi client to a local computer
  • Assign a different port when installing the LogMeIn host
  • Resolve an error code 1920
  • Resolve an error code 53
  • Manually uninstall the LogMeIn host software
Install bundle (.app) Download an .app bundle to use a custom installer that deploys the host software on Macs. This method supports silent installation.
Install package (.pkg) Download a standard Mac .pkg installer, which offers fewer deployment settings than the Install bundle deployment method. The Install package method supports silent installation and JAMF distribution.

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC